nr 1 adult store®
ADULT LUXURY TOYS
FAQ
How Can We Make Your Fantasy Reality? We Aim To satisfy!
Frequently Asked Questions About Adult Luxury ♥️
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed and shipped speedy and discreet from your closest local shop. Select free shipping, overnight or speed service by checkout.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, Payfast, Ozow, Payflex, cash by collection and bank transfers.
At checkout, you will have the option to choose your preferred payment method. Simply select the option that will work best for you. You can also select the shop now pay later option.
How long does shipping take?
Firstly, thank you for choosing our company for your recent purchase. We are excited to have you as our valued customer.
As per your query, please find below the estimated delivery timelines for different shipping options:
– Collection: You can collect after placing the order online within 30min after placing a order. Weekdays any time between 8 am to 5 pm.
– Speed Service: Courier services door to door (2-3 days)
– FREE Shipping: For orders on free delivery, we offer free shipping through courier services. This option delivers your order door-to-door within 2-5 days.
-Adult Luxury Have Over 3300 Pickup Points in South Africa. Simply select your closest pick-up point by checkout.
– Overnight Delivery: If you need your order urgently, we have an overnight delivery option available through courier services.
– Postnet Delivery: We also have a speed service available through Postnet, which delivers your order from counter to counter within 1-3 days.
We hope this information helps in planning the arrival of your order. Please note that these timelines are estimates and may vary depending on certain factors such as location and unforeseen circumstances.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Thank you again for choosing us and we look forward to delivering your order soon! Happy shopping!
Good Vibes Only!
Are your products body-safe?
Yes, all our toys and products are carefully selected and only include body-safe materials that have been thoroughly screened and investigated for quality and safety, ensuring a healthy fun enjoyable experience.
What is your return policy?
It is very important to us that you have peace of mind in choosing the right product(s) for you. If for some reason your purchase isn’t the right fit for your desires, we’d like to help remedy that.
We’ve created our return policies and procedures to ensure that our customers receive quality adult products in a simple, discreet, and stress-free manner. Please see our return policy for more details or contact us.
Can I track my order?
Yes, enjoy real life tracking as soon as Adult Luxury dispatches your parcel. Once you have placed your order with us, we make it our priority to ship it out to you as soon as possible.
We understand that receiving your order in a timely manner is important to you, which is why we provide you with a tracking number via email or phone. You have the option to choose your preferred method of communication at checkout.
With this tracking number, you can easily track the progress of your shipment on our website or the courier’s website. This allows you to stay updated and informed about the whereabouts of your order, giving you peace of mind and assurance that your parcel is on its way to you.
At Adult Luxury, we value our customers and strive to provide the best service possible, including transparent and efficient tracking systems for a hassle-free shopping experience. So sit back, relax, and let us take care of the rest while you eagerly await the arrival of your order.
Is my personal information secure?
Yes, Adult Luxury understands the importance of protecting your personal information.
The company takes the security of your data seriously and has implemented industry-standard encryption and security measures to ensure the safety of your information. This means that any personal details you provide to Adult Luxury will be kept safe and protected from unauthorized access.
The company guarantees that your information will only be used for order processing and will not be shared with any third parties without your consent.
This commitment to safeguarding your personal data shows the company’s dedication to maintaining trust and respect for its customers. You can feel confident and secure when shopping with Adult Luxury, knowing that your privacy is a top priority.
How can I contact your customer service?
At our company, we prioritize providing excellent customer service to our clients. We understand that sometimes you may have questions, concerns, or need assistance with our products or services. That’s why we have a dedicated customer service team available to help you. Whether you prefer to communicate via email, phone, or live chat, our team is ready to assist you with any inquiries you may have. You can easily find our contact information on our website’s Contact Us page.
Don’t hesitate to reach out to our customer service team for any assistance you may need. We are always happy to help!
Up to 75% Off Daily Deals & New Arrivals
Adult Luxury offers new products every week and is dedicated to offering luxurious items at affordable prices. Our range of products guarantees both quality and satisfaction for all of our customers.
Click here to view all sex toys and accessories.
Experience the magic of sensual moments with Adult Luxury
Same day collection and overnight delivery. Free delivery for all orders above R650 anywhere in South Africa.
Same Day Collection. Overnight Delivery & 3200 Collection Points
We provide fast discreet delivery with numerous services to satisfy our horny cleints with lightning speed. Collect the same day or order overnight anywhere in South African. We also have more then 3200 collection points all over South Africa for your convenience. Or alternative choose FREE delivery for all orders above R650. Your satisfaction is our projority 💎
99%
Client satisfaction rate, a testament to our commitment to quality.
2,480
Parcels toys sent out daily to our local clients.
26 Years+
Of Experience
640K
Toys delivered monthly Worldwide
Our Services
Discover a range of premium adult products and accessories to enhance your intimate experiences.
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Discreet
Super-Fast Delivery
Reliable and 100% discreet delivery anywhere in South-Africa. Same Day Collection, FREE & Overnight Shipping.
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Luxury Premium
Products
Experience pleasure like never before with our high-quality vibrators and more. We offer only the highest quality medical silicon and body-safe toys from top brands.
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AdultLuxury.TV & Adulttube.App
Adult Luxury is more than just an adult store; we also provide a variety of free, entertaining adult apps. These range from AdultLuxury.tv, where you can access toy videos at no cost, to AdultLuxury.App, which is packed with enjoyable options for adults. Additionally, our CouplesGames.App offers a selection of games for both individuals and couples. Furthermore, we have the sexual AdultLuxury.Hub available to provide extra intimacy-related information.
nr 1 adult store®
ADULT LUXURY
Where fantacy Becomes Reality!
Same Day Collection, Overnight & Free Delivery Anywhere in South Africa.
